Contact Us

We'd love to hear from you! Whether you have a question about a product, need help with your order, or just want to say hello — our team is here to help.

Get In Touch

Store: E Smart Way

Address: 351-5 Building 23, Da Yun Software Little Town, LongGuan, ShenZhen, China

Email: tomlee@e-smartway.com | tomlee@tommyconsulting.com

Phone: +86-189-2640-1128 | +86-755-25809219

Website: https://e-smartway.com

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (CST, UTC+8)
Saturday: 10:00 AM – 4:00 PM (CST, UTC+8)
Sunday & Public Holidays: Closed

Order & Shipping Inquiries

For questions about your order status, shipping, or returns, please email us with your order number and we'll get back to you within 1–2 business days.

Holiday Notice

Please note that during Chinese public holidays (such as Chinese New Year and Golden Week), our response times may be longer than usual. We appreciate your patience and will respond as soon as possible.