Robot Cold Beverage Expert Automatic Robot Ice Cream Machine Robot Ice Cream Machine

Q: What is your company's main business? A: Our company is an innovative technology enterprise focused on the development, production, and sales of consumer robotics automation products. We are dedicated to providing innovative automation solutions for the new consumer sector, helping customers reduce costs, improve efficiency, and achieve sustainable development. Q: Where is your company located? A: Our company is located in Shenyang, Liaoning Province, China. You are welcome to visit us at any time for business discussions. Q: What are your working hours? A: Our working hours are 24/7, Monday to Sunday. Products and Services

Q: What products/services do you offer? A: We have developed a complete set of intelligent automation equipment known for its efficiency, reliability, and flexibility. These products have demonstrated exceptional stability and outstanding quality in various fields such as coffee, tea, and ice cream. For more details, please visit our product page. Q: Can your products be customized? A: Yes, we offer customization services. You can contact our sales team with your specific requirements. Q: Do your products have a quality guarantee? A: All our products undergo strict quality control and come with a one-year quality guarantee. If there are any quality issues, please contact us, and we will resolve them as soon as possible. Orders and Payments Q: How can I place an order? A: You can place an order directly through our product page on Alibaba International, or you can contact our sales representatives to assist you with your order. Shipping and Delivery Q: Do you offer international shipping? A: Yes, we provide global shipping services. The specific shipping cost and time depend on the destination and the shipping method. Q: How can I track my order? A: Once your order is shipped, we will provide you with a tracking number, which you can use to track your order on the corresponding logistics company’s website. Q: What should I do if my order is damaged during shipping? A: If any damage occurs during shipping, please contact us immediately and provide photos and details of the damage. We will resolve the issue as soon as possible. After-Sales Service Q: What should I do if there is a problem with the received product? A: If there are any issues with the received product, please contact us within 7 days of receipt, providing a detailed description and photos of the issue. We will offer you return or exchange services. Q: How can I contact customer service? A: You can contact us through the messaging system on Alibaba International, or send an email to our customer service email address. Our customer service team will respond to your inquiry as soon as possible.